Operations Practice
Inventory that doesn't reconcile. Fulfillment that doesn't scale. Returns that create financial blind spots. Our Operations Practice builds the operational backbone that lets growing companies scale inside NetSuite.
Common Challenges
Growing companies in distribution, manufacturing, and eCommerce hit the same operational walls inside NetSuite. Here's where we see it most.
Manual landed cost calculations and disconnected receiving workflows that produce inaccurate inventory values and cost-of-goods figures.
Returns that create financial discrepancies, inventory visibility gaps, and customer service delays because the process isn't properly mapped in NetSuite.
Pick, pack, and ship workflows that work fine for 100 orders but fail at 1,000, and the WMS or 3PL integration that was supposed to solve it.
Amazon, Shopify, EDI trading partners, or marketplace channels that aren't synchronized with NetSuite in real time, creating oversells and reconciliation headaches.
Shop floor management, work order tracking, and production variance reporting that doesn't give leadership a real-time picture of manufacturing performance.
Complex pricing rules, quantity breaks, contract pricing, and commission calculations that require more than NetSuite's native pricing engine can handle.
Our Approach
We document your current operational workflows before touching the system. Understanding how your business actually runs is the prerequisite to improving it.
We identify where your current NetSuite configuration falls short of your operational reality and prioritize the highest-impact fixes.
Where possible, we solve operational problems with NetSuite's built-in modules. Custom development comes only when the platform genuinely can't do what you need.
We train your team and stay available through go-live. A solution that's technically correct but not adopted is a failure. We don't ship and disappear.
Capabilities
Lot-controlled inventory, cycle counts, multi-location warehousing, landed cost automation, and inventory valuation accuracy.
Order-to-cash automation, approval workflows, drop-ship coordination, and cross-subsidiary sales order processing.
Fully integrated returns and RMA workflows that maintain financial integrity and provide real-time visibility into return status and inventory impact.
Amazon FBA, Shopify, and marketplace integrations that synchronize inventory, orders, and pricing in real time.
EDI trading partner integrations and third-party logistics platform connections that keep your supply chain moving without manual intervention.
Work order management, shop floor tracking, production variance reporting, and standard cost roll-up for discrete and process manufacturers.
Complex pricing matrices, quantity price schedules, contract pricing, and commission and royalty engine automation.
Lead-time tracking, demand planning support, vendor communication, and supply chain visibility enhancements built on NetSuite's platform.
Client Results
“During the implementation, we learned the best practices for inventory management, purchasing, and how to integrate with eCommerce and third-party warehouse systems. As we grew our team to support our growth, we worked with the Prolecto team to help us design our NetSuite based practices. As a result, Ring's monthly close process went from 30+ days to less than 5 days.”
“The Prolecto team integrated NetSuite with our logistics system, giving us full financial visibility of a certain aspect of our business for the first time. Next came a seamless integration with another of our big customers to sync orders to NetSuite in such a way that we can finally analyze job-level profitability, something we really find valuable in our business.”
“Of note, Lifefactory was shipping to capacity by day two of the NetSuite launch.”
Tell us about your operation and where you want to take it. We'll tell you what it takes to get there.
Practical thinking on inventory, fulfillment, manufacturing, and the operational patterns that keep growing companies moving inside NetSuite.
Hector Cardenas