Prolecto Labs
Prolecto Labs' mission is to drive continuous innovation to solve NetSuite.
Our mission is to drive continuous innovation to solve NetSuite.
Prolecto Accelerator Templates are pre-built to solve tough NetSuite problems. Our consultants tailor them to fit your business - bridging gaps, streaming workflows, and enhancing system capabilities.
Prolecto Returns Manager
What It Does
The Prolecto Returns Manager is an application to manage complex NetSuite-driven returns, exchanges, and refunds.
Why It Matters
NetSuite's RMA is one of the many records that need to participate in return processing flows. Instead, a framework for planning and tracking all return elements can drive a complete logistics and financial transaction set.
Video
Prolecto Returns Package Manager for NetSuite Driven Multi-Package Shipping Label Generation
Learn how to automate Multi-Box return carrier label creation in NetSuite.
Related Articles
• Automate Multi-Box Return Carrier Label Creation in NetSuite
Learn how you can automatically generate multiple shipping carrier labels, such as Fedex, from NetSuite to drive complex return requirements.
• Drive Comprehensive NetSuite Product Returns and Refunds
Understand the general patterns and best practice approach to solve complex NetSuite return and refund situations.
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Implementation Details
Led by practice: Operations
Other Data
Build ID 156
Accelerator Versions
Version: 20241110.RC
- Replacement Vendor
- Allowing for multiple Synchronous Refund conversion to Deposit
- Replacement Sales Order Economics
- Replacement Sales Order Ship-To
- Bill Credit PDF Files (CRE 2.0)
- Customer Refund PDF Enhancements Files (CRE 2.0)
- Credit Card Filtering Mechanism and App Setting
- Package Generator
- Return Label Generator
Package Information
Version: 20230405.RC
- Added/upgraded for RM Economic sections. Updated Return Manager fields from Non-Store Value to Store Value.
- Default values from the SO Line Location.
- Return Manager Covered Item Types App Setting: .Hide Child Record Tab, etc.
- Added Line Level Tax data and deprecated RM's body field
- Weighted average calculation between RM line and RM main Economic section data.
- Support for both Numeric and Percentage for RM's Discount Rate.
Version: 20230222.RC
- Customer RMA Credit Memo & Refund
- Five possible ending scenarios, continuing from the Customer RMA business process.
- Automate RMA Credit Memos
- Auto-Apply the Credit Memo to the “PRI Replacement Order” Invoice(s)
- Auto-generate a Customer Deposit if the Refund Method is the one used in the App Setting
- Five possible ending scenarios, continuing from the Customer RMA business process.
- Replacement Manager Section
- Create the Return Manager (Replacement) “preview” the Replacement Sales Order before its creation, and produce the Replacement Sales Order following the business process.
- Dynamically fill in the Return Manager (Replacement) based on the Return Manager Line Replacement Type
- Create the Replacement Sales Order, and follow the business process.
- Create the Return Manager (Replacement) “preview” the Replacement Sales Order before its creation, and produce the Replacement Sales Order following the business process.
Version: 20230111.RC
Minor revision.
Version: 20221209.RC
Initial client release.
