Prolecto Labs

Prolecto Labs' mission is to drive continuous innovation to solve NetSuite.

Our mission is to drive continuous innovation to solve NetSuite.

Prolecto Accelerator Templates are pre-built to solve tough NetSuite problems. Our consultants tailor them to fit your business - bridging gaps, streaming workflows, and enhancing system capabilities.

Prolecto Returns Manager

https://840889.app.netsuite.com/core/media/media.nl?id=7306568&c=840889&h=x8-qnuxEq5rVeLiJyTB3MxvJhgEw1Oftj-yHpXiq4Nh4BHch&_xt=.svg-Prolecto Returns Manager

What It Does

The Prolecto Returns Manager is an application to manage complex NetSuite-driven returns, exchanges, and refunds.

Why It Matters

NetSuite's RMA is one of the many records that need to participate in return processing flows. Instead, a framework for planning and tracking all return elements can drive a complete logistics and financial transaction set.

Video

Prolecto Returns Package Manager for NetSuite Driven Multi-Package Shipping Label Generation

Learn how to automate Multi-Box return carrier label creation in NetSuite.



              
              
            

Related Articles

• Automate Multi-Box Return Carrier Label Creation in NetSuite

Learn how you can automatically generate multiple shipping carrier labels, such as Fedex, from NetSuite to drive complex return requirements.

• Drive Comprehensive NetSuite Product Returns and Refunds

Understand the general patterns and best practice approach to solve complex NetSuite return and refund situations.

• Auto-Generate Carrier Shipping Labels to Drive NetSuite Product Returns

Learn how you can automatically generate carrier shipping labels to drive NetSuite product returns without the need for third party tools or add-ons.

Implementation Details

Led by practice: Operations

Other Data

Build ID 156

Accelerator Versions

Version: 20241110.RC

  • Replacement Vendor
  • Allowing for multiple Synchronous Refund conversion to Deposit
  • Replacement Sales Order Economics
  • Replacement Sales Order Ship-To
  • Bill Credit PDF Files (CRE 2.0)
  • Customer Refund PDF Enhancements Files (CRE 2.0)
  • Credit Card Filtering Mechanism and App Setting
  • Package Generator
  • Return Label Generator
    Package Information 


Version: 20230405.RC

  1. Added/upgraded for RM Economic sections. Updated Return Manager fields from Non-Store Value to Store Value.
  2. Default values from the SO Line Location.
  3. Return Manager Covered Item Types App Setting: .Hide Child Record Tab, etc.
  4. Added Line Level Tax data and deprecated RM's body field
  5. Weighted average calculation between RM line and RM main Economic section data.
  6. Support for both Numeric and Percentage for RM's Discount Rate.


Version: 20230222.RC

  1. Customer RMA Credit Memo & Refund
    1. Five possible ending scenarios, continuing from the Customer RMA business process.
      1. Automate RMA Credit Memos
      2. Auto-Apply the Credit Memo to the “PRI Replacement Order” Invoice(s)
      3. Auto-generate a Customer Deposit if the Refund Method is the one used in the App Setting
  2. Replacement Manager Section
    1. Create the Return Manager (Replacement) “preview” the Replacement Sales Order before its creation, and produce the Replacement Sales Order following the business process.
      1. Dynamically fill in the Return Manager (Replacement) based on the Return Manager Line Replacement Type
      2. Create the Replacement Sales Order, and follow the business process.


Version: 20230111.RC

Minor revision.


Version: 20221209.RC

Initial client release.


All Accelerator Templates are available exclusively to the Prolecto client community.