# Operations: What Your Business Runs On | Prolecto Resources Source: https://www.prolecto.com/what-we-do/operations/ > NetSuite operations consulting: inventory, supply chain, fulfillment, and 3PL integration. 20+ years of ERP operations expertise. Operations Practice # Your Business Runs on What We Build. Inventory that doesn't reconcile. Fulfillment that doesn't scale. Returns that create financial blind spots. Our Operations Practice builds the operational backbone that lets growing companies scale inside NetSuite. [Talk to an Expert →](https://www.prolecto.com/contact-us/) Hector Cardenas Practice Leader, Operations 500+ Clients Served 23 Years in Business 18 Years NetSuite Focus 76 Accelerator Templates Advisory · Implementation · Optimization · Managed Services Common Challenges ## Where Operations Break Down in NetSuite Growing companies in distribution, manufacturing, and eCommerce hit the same operational walls inside NetSuite. Here's where we see it most. ### Inventory Valuation Errors Manual landed cost calculations and disconnected receiving workflows that produce inaccurate inventory values and cost-of-goods figures. ### Returns and RMA Complexity Returns that create financial discrepancies, inventory visibility gaps, and customer service delays because the process isn't properly mapped in NetSuite. ### Fulfillment at Scale Pick, pack, and ship workflows that work fine for 100 orders but fail at 1,000, and the WMS or 3PL integration that was supposed to solve it. ### eCommerce and EDI Integration Amazon, Shopify, EDI trading partners, or marketplace channels that aren't synchronized with NetSuite in real time, creating oversells and reconciliation headaches. ### Manufacturing Visibility Shop floor management, work order tracking, and production variance reporting that doesn't give leadership a real-time picture of manufacturing performance. ### Commission and Pricing Logic Complex pricing rules, quantity breaks, contract pricing, and commission calculations that require more than NetSuite's native pricing engine can handle. Our Approach ## Operations-First. NetSuite-Native. - 1 ### Process Mapping We document your current operational workflows before touching the system. Understanding how your business actually runs is the prerequisite to improving it. - 2 ### Gap Analysis We identify where your current NetSuite configuration falls short of your operational reality and prioritize the highest-impact fixes. - 3 ### Native-First Solutions Where possible, we solve operational problems with NetSuite's built-in modules. Custom development comes only when the platform genuinely can't do what you need. - 4 ### User Adoption We train your team and stay available through go-live. A solution that's technically correct but not adopted is a failure. We don't ship and disappear. ### What Sets Our Operations Practice Apart - 20+ years of SaaS and ERP implementation experience - Deep inventory, fulfillment, and supply chain specialization - Accelerator templates for returns, landed cost, Amazon, and more - Integration expertise across EDI, WMS, and 3PL platforms - Experience across distribution, manufacturing, and eCommerce - Former Global VP-level executive on the practice team Capabilities ## What We Solve ### Inventory Management Lot-controlled inventory, cycle counts, multi-location warehousing, landed cost automation, and inventory valuation accuracy. ### Order Management Order-to-cash automation, approval workflows, drop-ship coordination, and cross-subsidiary sales order processing. ### Returns Management Fully integrated returns and RMA workflows that maintain financial integrity and provide real-time visibility into return status and inventory impact. ### eCommerce Integration Amazon FBA, Shopify, and marketplace integrations that synchronize inventory, orders, and pricing in real time. ### EDI and 3PL Connections EDI trading partner integrations and third-party logistics platform connections that keep your supply chain moving without manual intervention. ### Manufacturing Operations Work order management, shop floor tracking, production variance reporting, and standard cost roll-up for discrete and process manufacturers. ### Pricing and Commissions Complex pricing matrices, quantity price schedules, contract pricing, and commission and royalty engine automation. ### Supply Chain Optimization Lead-time tracking, demand planning support, vendor communication, and supply chain visibility enhancements built on NetSuite's platform. Client Results ## What Operations Leaders Say “During the implementation, we learned the best practices for inventory management, purchasing, and how to integrate with eCommerce and third-party warehouse systems. As we grew our team to support our growth, we worked with the Prolecto team to help us design our NetSuite based practices. As a result, Ring's monthly close process went from 30+ days to less than 5 days.” Michael Cortez Corporate Controller, Ring “The Prolecto team integrated NetSuite with our logistics system, giving us full financial visibility of a certain aspect of our business for the first time. Next came a seamless integration with another of our big customers to sync orders to NetSuite in such a way that we can finally analyze job-level profitability, something we really find valuable in our business.” Craig Allan Head of Data and Technology, Allegro Home Delivery “Of note, Lifefactory was shipping to capacity by day two of the NetSuite launch.” Gina Del Vecchio Chief Operating Office, lifefactory Operations Practice ## Get in Touch with a NetSuite Expert Tell us about your operation and where you want to take it. We'll tell you what it takes to get there. [Talk to an Expert →](https://www.prolecto.com/contact-us/) Expert Insights ## From the Operations Practice Practical thinking on inventory, fulfillment, manufacturing, and the operational patterns that keep growing companies moving inside NetSuite. [May 30, 2026 Using AI-Augmented Development to Improve NetSuite Picking and Packing Marty Zigman](https://blog.prolecto.com/2026/05/30/using-ai-augmented-development-to-improve-netsuite-picking-and-packing/) [Nov 1, 2025 Rethinking MRP in NetSuite: A Native NetSuite App Approach Tailored to Your Business Hector Cardenas](https://blog.prolecto.com/2025/11/01/rethinking-mrp-in-netsuite-a-native-netsuite-app-approach-tailored-to-your-business/) [Jun 20, 2026 The Next Frontier in NetSuite Manufacturing: AI-Augmented Planning and Control Marty Zigman](https://blog.prolecto.com/2026/06/20/the-next-frontier-in-netsuite-manufacturing-ai-augmented-planning-and-control/) [Jul 4, 2026 NetSuite Other Relationships: 3 Working Approaches for Bulk and Automated Workflows Chidi Okwudire](https://blog.prolecto.com/2026/07/04/netsuite-other-relationships-3-working-approaches-for-bulk-and-automated-workflows/) [Mar 7, 2026 Transforming Purchase Variance: How a Custom Purchase Price and Quantity Variance Utility Delivered Audit Control Traceability Hector Cardenas](https://blog.prolecto.com/2026/03/07/transforming-purchase-variance-how-a-custom-purchase-price-and-quantity-variance-utility-delivered-audit-control-traceability/) [Jan 10, 2026 Building Intuitive NetSuite UIs for Specialized Manufacturing and Quality Control Marty Zigman](https://blog.prolecto.com/2026/01/10/building-intuitive-netsuite-uis-for-specialized-manufacturing-and-quality-control/) [Read all articles at blog.prolecto.com →](https://blog.prolecto.com/)